At Trans Logistic, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping addresses, and payment information when you create an account, request a shipment, or contact us.
• Shipment Information: Package details, tracking numbers, delivery addresses, and shipping history.
• Technical Information: IP address, browser type, device information, and website usage patterns collected automatically through cookies and analytics.

2. How We Use Your Information

We use your information to:

• Process shipments and provide delivery services
• Communicate with you regarding your orders, updates, or inquiries
• Provide real-time tracking of shipments
• Improve our services, website functionality, and user experience
• Comply with legal obligations and prevent fraud

3. Sharing Your Information

We respect your privacy. We do not sell your personal data. However, we may share information:

• With trusted service providers (e.g., courier partners, payment processors) to fulfill shipments
• When required by law or to protect legal rights
• In the event of a merger, acquisition, or business transfer, ensuring continued privacy protection

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website performance and functionality
• Analyze user behavior for service optimization
• Provide personalized content and promotions

You can manage cookie preferences via your browser settings, but some features may not function correctly if cookies are disabled.

5. Data Security

We implement industry-standard security measures to protect your personal and shipment information from unauthorized access, alteration, or disclosure. All sensitive data, including payment information, is transmitted securely using encryption technology.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction or deletion of your data
• Opt-out of marketing communications
• Request a copy of your shipment history

To exercise these rights, contact us at:

• 📧 Email: support@[yourdomain].com
• 📞 Phone: +237 XXX XXX XXX

7. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be promptly deleted.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review the privacy policies of any sites you visit.

9. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with the effective date updated. Continued use of our services constitutes acceptance of any changes.